---
title: Buzz Support
---

# Buzz support

Get help with the Buzz mobile and desktop applications.

[Home](index.html) · [Privacy policy](privacy.html) · [Source code](https://github.com/block/buzz)

## Get help or report a bug

Use the public [Buzz issue tracker](https://github.com/block/buzz/issues/new/choose) to report a reproducible problem or request a feature. Before opening a new issue, [search existing issues](https://github.com/block/buzz/issues) for a solution.

Include your Buzz version, device and operating-system version, what you expected, what happened, and steps that reproduce the problem.

**Do not include private keys, access tokens, passwords, private messages, personal information, or other sensitive data in a public issue.**

## Workspace and account access

Buzz connects to a workspace through a relay. If you cannot pair, connect, access a channel, or manage workspace-hosted data, contact the administrator or relay operator that provided your workspace. The open-source maintainers cannot restore a lost Nostr private key or change permissions on a relay they do not operate.

## Security vulnerabilities

Do not disclose a suspected security vulnerability in a public issue. Follow the private reporting instructions in the repository's [security policy](https://github.com/block/buzz/security/policy).

## Privacy questions

For questions about the [Buzz privacy policy](privacy.html), open a [public support issue](https://github.com/block/buzz/issues/new/choose) only if the question contains no sensitive information. For data stored by your workspace or relay, contact that workspace's administrator or relay operator directly.