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buzz/docs/support.md
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Buzz Support

Buzz support

Get help with the Buzz mobile and desktop applications.

Home · Privacy policy · Source code

Get help or report a bug

Use the public Buzz issue tracker to report a reproducible problem or request a feature. Before opening a new issue, search existing issues for a solution.

Include your Buzz version, device and operating-system version, what you expected, what happened, and steps that reproduce the problem.

Do not include private keys, access tokens, passwords, private messages, personal information, or other sensitive data in a public issue.

Workspace and account access

Buzz connects to a workspace through a relay. If you cannot pair, connect, access a channel, or manage workspace-hosted data, contact the administrator or relay operator that provided your workspace. The open-source maintainers cannot restore a lost Nostr private key or change permissions on a relay they do not operate.

Security vulnerabilities

Do not disclose a suspected security vulnerability in a public issue. Follow the private reporting instructions in the repository's security policy.

Privacy questions

For questions about the Buzz privacy policy, open a public support issue only if the question contains no sensitive information. For data stored by your workspace or relay, contact that workspace's administrator or relay operator directly.